Self-service portal Archives - OMNITRACKER - Efficient ITSM for Modern Enterprises

Solutions

Solution Challenges

Challenges. Solutions. Results.

Optimize IT services

Improve your service quality, reduce the workload on the service desk, and strengthen your organization’s resilience

Manage compliance & risks

Manage compliance securely, assess your risks consistently, and meet regulatory requirements

Automate processes

Automate business processes, reduce manual effort, and create consistent workflows

Future-proof your business

Increase efficiency, implement changes flexibly and manage risks in an integrated way to strengthen competitiveness.

Create transparency & control

Make decisions based on reliable information, manage risks effectively, and retain full control over your data

Reduce effort with AI

Automate complex tasks with AI, boost your productivity, and maintain data sovereignty
Products

Modular business applications

based on the flexible OMNITRACKER platform

Product Highlights

More Products

IT Service Management Center

Centrally manage IT services, tickets and processes – from incidents to service requests

GRC Center

Manage risks, controls and compliance processes transparently and provide verifiable evidence

OMNITRACKER BPMN Engine

Model, automate and transparently monitor business processes with BPMN 2.0

Sales Management Center

Map and orchestrate the entire lead-to-cash process on a single platform

OMNILYTICS

Business Intelligence: reporting, analytics and KPI dashboards, including BI consulting

Systems Engineering Center

Coordinate your product development centrally, ensure quality and maintain full traceability of changes

Project Management Center

Plan and coordinate projects, resources and budgets efficiently

OMNITRACKER Portal Client

Create modern, tailored self-service portals for any target audience – without coding, directly within your OMNITRACKER system

Task Management

Centrally coordinate and transparently track tasks, responsibilities and deadlines

AI Platform

OMNITRACKER

Low-Code Platform

OMNITRACKER
Services
Services

Our services for you

Training

Practical training for the successful use of OMNITRACKER

Training Overview

OMNITRACKER Administrator
OMNITRACKER Process Manager
OMNITRACKER BPMN
OMNITRACKER Business Intelligence (BI)
OMNITRACKER ITSM Center Training
OMNITRACKER Process User
OMNITRACKER Update Trainings

Support

Support for OMNITRACKER customers

Online Support Portal

Submit, manage and track requests and access the latest OMNITRACKER updates

Customer Requirements Portal

Submit and manage requirements and track their current status

Service-Desk

Ask technical questions or submit support requests
Resources

Insights for Your Digital Transformation

Expertise and inspiration for better digital processes.

Blog & Insights

Trends, practical tips and expert knowledge

Release Information

New features and updates for our products at a glance

Company News

Company updates – news, partnerships and milestones

Videos & Documents

: Whitepapers, brochures and videos to download and watch

Fairs & Events

Experience us live – on-site or online.
About us

Information about the company group

Everything about OMNINET

Offices

Headquarters & International Subsidiaries

Job Offers

Become part of our team

Blog & Insights

Release Information

Company News

Videos & Documents

Fairs & Events

Launching a central service management system for schools: an innovative funding project for IT management in educational institutions

Self-service portal in B2B: The most important functions

10 tips for creating a knowledge base

Products

Legal Information

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