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OMNITRACKER Task Management

Task management software for transparent task coordination

Bring tasks, responsibilities, deadlines and statuses together in one central solution with OMNITRACKER Task Management.

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Key benefits

Coordination effort*

up to 30 %
lower due to clear responsibilities

Processing time*

up to 35 %
shorter thanks to standardized workflows

Processing time*

up to 40 %
higher through automated escalations

Key benefits

Task management that keeps workflows moving reliably

OMNITRACKER Task Management brings structure and momentum to your day-to-day task coordination, helping you stay focused and move initiatives forward with confidence.

Reliability

Clear responsibilities without lengthy coordination

Everyone involved can immediately see who is responsible for which task and by when. Related tasks can be grouped into task threads, making processing steps and handovers transparent and traceable.
Control

Identify the need for action early and reliably

Up-to-date status and deadline information immediately shows you which tasks are still open, delayed or already completed – without the need for additional follow-up.
Relief

Handle routine tasks with less effort

Templates and schedules automate recurring workflows. Notifications and escalations reduce the workload for teams, while completed task threads are closed automatically.

Structured task processes

Plan and complete tasks reliably

Our task management software supports structured task handling throughout every stage and provides the foundation for efficient, reliable workflows.

Manage tasks and task threads

Create individual tasks or group related tasks into clearly structured task packages.

Define responsibilities and deadlines

Clearly define assignees, priorities, task types, planned start and end dates, and fixed due dates.

Delegate and work on tasks

Assign tasks, add comments and attachments, and automatically notify new assignees.

Automate recurring workflows

Use templates, schedules, escalations and automatic closures to significantly reduce manual steps.

Control and integration

Monitor and control tasks transparently

With OMNITRACKER Task Management, manage ongoing activities based on consistent data and seamlessly integrate existing applications into your workflows.

Keep track of statuses and deadlines

Views and filters show your own and delegated tasks, including priorities, deadlines and current progress.

Use reports and task histories

Task histories remain fully traceable and can be analyzed using flexibly configurable reports.

Manage roles and visibility

Assignee lists, user groups and configurable permissions control access to tasks and task threads.

Integrate work environments

Seamlessly integrate task management into Microsoft Outlook, web-based environments and other OMNITRACKER applications.

Platform benefits

More than task management: powered by the OMNITRACKER platform

The OMNITRACKER low-code platform brings together task management, consistent permissions, automated workflows and other OMNITRACKER applications.

Efficient workflows with BPMN 2.0

Model processes in the OMNITRACKER platform or import existing models and run them directly. This allows you to automate recurring tasks, standardize procedures, and transparently monitor the execution of your processes.

Compliance by design

End-to-end audit trails, role-based permissions, and audit-proof documentation are firmly embedded in the OMNITRACKER platform. This enables you to consistently implement your requirements and transparently demonstrate compliance at any time.

Synergies through a shared data foundation

All applications on the OMNITRACKER platform are based on the same data foundation. This allows you to use information across applications and connect your processes across departments.

Greater transparency with tailored analyses

Present your data and key metrics clearly in reports and dashboards within the OMNITRACKER platform. This allows you to identify relationships, track developments, and make informed decisions.

References

Successfully in Use

Discover how companies use OMNITRACKER to improve their service processes, accelerate workflows, and achieve sustainable results.

SoCura

We have now been working in partnership with OMNINET for more than 15 years. The technical quality of OMNITRACKER is certainly a key factor, but what is almost even more important to me is the dialogue. It feels as though they really listen when we come to them with new requirements or ideas.

Jordanis Stafidis

Team Lead Process and Quality Management
SoCura gGmbH

Infotech

OMNITRACKER goes far beyond a traditional ticketing system for our Enterprise Service Management: it supports us with digital processes tailored to our needs.

Dennis Horstmeyer

Head of Enterprise Service Management
Infotech EDV-Systeme GmbH

SoCura

For many years, OMNITRACKER has been our central platform for integrated and highly automated business processes. In addition to the ITSM processes with which we started, today we also use OMNITRACKER to handle the majority of our administrative, logistics and compliance processes.

David Wester

Head of Service & Support
SoCura gGmbH

EWE AG

We appreciate the very personal and uncomplicated contact with OMNINET as manufacturer of our OMNITRACKER installations. In addition, the highly flexible applications and the support of the competent OMNINET employees are a valuable factor for us.

Curt Eylers

Group IT

TGW Logistics

With OMNITRACKER we have the freedom to implement and adapt our processes by ourselves without having to rely on external support. The simple and seamless connection to third-party systems, such as our own TGW service portal, optimally supports our processes.

Stefan Hamann

Head of Application Services
TGW Logistics GmbH

TGW Logistics

With OMNITRACKER we have the freedom to implement and adapt our processes by ourselves without having to rely on external support. The simple and seamless connection to third-party systems, such as our own TGW service portal, optimally supports our processes.

Stefan Hamann

Head of Application Services
TGW Logistics GmbH

CERTIFICATIONS & COMPLIANCE

Security and Quality at the Highest Level

OMNITRACKER meets the highest security and compliance requirements of state and federal authorities, critical infrastructure companies, NATO organizations, global players in the private sector, as well as heavily regulated sectors such as healthcare, insurance, and finance.

ITIL Certified

Standardized IT service processes for transparency, quality, and continuous improvement

Quality Management according to ISO 9001

Regularly audited and documented customer orientation and process quality

Certified according to ISO 27001

International standard for a structured and effective information security management system ISMS

Software made in Germany

100 percent development, service, and quality, certified by the German IT Mittelstand Association

Hosted in the EU

Your sensitive data protected by strict and transparent regulations

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See how OMNITRACKER Task Management brings tasks, responsibilities, deadlines and progress together in one central task management solution.
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Contact Sales

Task Management

Seamlessly connect additional applications

Combine different OMNITRACKER products on a shared platform to create an end-to-end solution for your business processes.

Sales Management Center

Manage your entire sales process – from lead capture through to successful closing. Keep opportunities, activities, and customer relationships in view at all times.
Learn more about Sales Management Center

Project Management Center

Plan and manage projects efficiently — with clear responsibilities, transparent progress and optimal resource utilisation.
Learn more about Project Management Center

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