ITIL Certified
Standardized IT service processes for transparency, quality, and continuous improvement
Key benefits of the Systems Engineering Center
Development processes
Capture, assess and manage requirements efficiently as the basis for consistent development processes.
Clear approvals, defined priorities and direct assignment to releases give you controlled management of defects and change requests.
Builds, approvals and automated release notes support end-to-end planning, coordination and documentation of your releases.
Quality assurance
Manage test cases, test runs and test executions centrally and maintain complete documentation of all results.
Configuration items, their relationships and versions are clearly managed in a powerful CMDB.
Model complex product structures, components and their dependencies for consistent system documentation.
Automatically generated management reports, release notes and analyses provide maximum transparency based on your current process data.
Additional features
Development tools such as version control, build systems and test automation can be seamlessly integrated, helping you avoid breaks between systems.
Platform benefits
References
We have now been working in partnership with OMNINET for more than 15 years. The technical quality of OMNITRACKER is certainly a key factor, but what is almost even more important to me is the dialogue. It feels as though they really listen when we come to them with new requirements or ideas.
OMNITRACKER goes far beyond a traditional ticketing system for our Enterprise Service Management: it supports us with digital processes tailored to our needs.
with automated ITIL® processes and KPI dashboard
CERTIFICATIONS & COMPLIANCE
Related products
Further content