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OMNILYTICS

Business Intelligence Software, Consulting and Implementation from a Single Source

OMNILYTICS combines dashboards, analytics, KPIs, real-time and long-term reporting across systems in a scalable BI solution.

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Transparency*

70 %
faster insight into utilisation

Modelling*

up to 60 %
faster dashboard creation

Centralised BI data*

up to 60 %
reduced data maintenance effort

Benefits of OMNILYTICS

Rapid creation of insightful KPI dashboards

OMNILYTICS is a modular BI solution for simple and flexible dashboard modelling using data from cross-system sources.

Transparency

Holistic insights for objective decisions

The visualisation of relevant data in dashboards tailored to specific audiences helps you quickly assess KPIs, current utilisation and your teams’ performance.
Efficiency

Quickly create BI models using proven templates

A library of templates, a centrally managed data pool and preconfigured connectors enable you to create BI models quickly and easily and adapt existing dashboards.
Centralisation

Easy database maintenance and automated documentation

An OMNITRACKER integration covering all applications simplifies central BI data maintenance, including the documentation of BI activities, and can be complemented by optional connections to external data sources.

The OMNILYTICS modules

Perfect combination: OMNILYTICS & OMNITRACKER

All OMNITRACKER data can be used in OMNILYTICS. Additional data sources can be integrated to create a central data pool. Depending on your requirements, all BI data can be stored, processed and visualised on-premises, in the cloud or in hybrid deployment models.

  • The OMNILYTICS Modeler enables the simple and customised creation of BI models that form the basis for all analyses. Numerous export formats allow you to visualise the KPIs of each business area with role-based visibility.

Platform benefits

What makes OMNITRACKER unique

The OMNITRACKER business process ecosystem combines secure use of AI, flexible deployment options and long-term investment protection in a powerful and scalable platform solution with BI integration.

Synergies through a shared data foundation

All applications on the OMNITRACKER platform are based on the same data foundation. This allows you to use information across applications and connect your processes across departments.

Seamless integration through open interfaces

Connect the OMNITRACKER platform flexibly to your existing IT landscape and external services. This allows you to exchange data across system boundaries and process it within your workflows.

Implement customizations easily with low code

Configure workflows, forms and permissions independently within the OMNITRACKER platform. This enables you to implement your specific requirements faster and reduce development effort.

Compliance by design

End-to-end audit trails, role-based permissions, and audit-proof documentation are firmly embedded in the OMNITRACKER platform. This enables you to consistently implement your requirements and transparently demonstrate compliance at any time.

Efficient workflows with BPMN 2.0

Model processes in the OMNITRACKER platform or import existing models and run them directly. This allows you to automate recurring tasks, standardize procedures, and transparently monitor the execution of your processes.

Free choice of deployment model

Run the OMNITRACKER platform in the Cloud, On-Premises or in a Hybrid environment. This allows you to align the deployment model with your regulatory requirements and your internal and external security requirements.

References

Successfully in Use

Discover how companies use OMNITRACKER to improve their service processes, accelerate workflows, and achieve sustainable results.

SoCura

We have now been working in partnership with OMNINET for more than 15 years. The technical quality of OMNITRACKER is certainly a key factor, but what is almost even more important to me is the dialogue. It feels as though they really listen when we come to them with new requirements or ideas.

Jordanis Stafidis

Team Lead Process and Quality Management
SoCura gGmbH

Infotech

OMNITRACKER goes far beyond a traditional ticketing system for our Enterprise Service Management: it supports us with digital processes tailored to our needs.

Dennis Horstmeyer

Head of Enterprise Service Management
Infotech EDV-Systeme GmbH

Vinzenz Gruppe

OMNITRACKER, BPMN and OMNILYTICS together provide an integrated, transparent and powerful IT service environment for operational efficiency as well as for our strategic management. Alongside the continuous development of the entire platform, the good support and the extensive expansion options, the ability to make customizations independently was a very important factor in our decision to use OMNITRACKER as our central service management tool.

Christian Pelikan

Service Desk Team Lead
Vinzenz Gruppe
Krankenhausbeteiligungs- und Management GmbH

Vinzenz Gruppe

Internal service desk solution

with automated ITIL® processes and KPI dashboard

Download project abstract

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Vinzenz Gruppe
Krankenhausbeteiligungs- und Management GmbH

CERTIFICATIONS & COMPLIANCE

Security and Quality at the Highest Level

OMNITRACKER meets the highest security and compliance requirements of state and federal authorities, critical infrastructure companies, NATO organizations, global players in the private sector, as well as heavily regulated sectors such as healthcare, insurance, and finance.

ITIL Certified

Standardized IT service processes for transparency, quality, and continuous improvement

Quality Management according to ISO 9001

Regularly audited and documented customer orientation and process quality

Certified according to ISO 27001

International standard for a structured and effective information security management system ISMS

Software made in Germany

100 percent development, service, and quality, certified by the German IT Mittelstand Association

Hosted in the EU

Your sensitive data protected by strict and transparent regulations

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In a live demo lasting around 30 minutes, you’ll gain practical insight into OMNILYTICS.
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OMNILYTICS

OMNITRACKER Low-Code Platform

OMNITRACKER combines preconfigured applications in a customizable complete solution with centrally available platform functions.
Learn more about the Low-Code Platform

BPMN Engine

Model and automate business processes according to the BPMN 2.0 standard and create transparent, standardised workflows.
Learn more about the BPMN Engine

GRC Center

Keep track of risks, compliance requirements and audits at all times and create a reliable basis for sound decisions.
Learn more about the GRC Center

IT Service Management Center

Digitize the entire service lifecycle – from incidents and service requests to changes and assets – for efficient, high-quality IT services.
Learn more about the ITSM Center

Further content

Practical reporting insights

Deepen your knowledge with selected content on business intelligence, reporting and dashboards.

Knowledge article

Continuous improvement in the ISO context

Continuous improvement is required in several ISO standards, such as ISO 27001 and ISO 9001. However, companies benefit not only in the course of the ISO 27001 and ISO 9001 audit if processes are improved in a long-term and measurable way.
Read article
Expert article

Launching a central service management system for schools

Launching a central service management system for schools: An innovative funding project for IT administration in educational institutions—publication in the Sachsenkurier about the use of OMNITRACKER in Saxon schools and educational institutions.
Read article
Knowledge article

How innovative tools and technologies can give your supply chain management wings

Complying with the German Supply Chain Act is demanding and increasingly important. The right tools help organizations map, manage, and monitor supply chains transparently—supporting reliable suppliers, high quality, and long-term competitiveness.
Read article
Knowledge article

Service level agreements (SLA) in ITSM: definition, areas of application and content

The aim of SLAs is to define the subject matter of the contract (in this case the service) and its execution in advance using measurable parameters. At the same time, communication about the service should lead to a sustainable improvement in services and increase user and customer satisfaction.
Read article
Knowledge article

The role of artificial intelligence in risk management

Nowadays, companies not only have to identify and minimize ever more diverse existing risks, but also anticipate potential future threats. This is where artificial intelligence (AI) comes into play, as it has the potential to fundamentally change risk management.
Read article
Knowledge article

Hyperautomation: Why there is no way around this trend

More efficient, faster, more agile: Companies must continuously evolve to stay competitive. One approach is hyperautomation—a strategic concept that Gartner ranked among its nine top technology trends back in 2021.
Read article