Your ITSM platform grows with your business—modular, multi-tenant, and perfectly suited for expanding MSP environments.
Launch new customer projects in no time and seamlessly integrate your services into existing infrastructures.
Design processes exactly to your needs—without development costs or dependency on external providers.
Give your customers direct access to status, tickets, and knowledge—in a secure, multi-tenant environment with precise permission control.
Maintain full visibility and control with real-time dashboards and comprehensive reporting.
Accelerate workflows, automate tasks and run secure AI on-premises—your data stays where it belongs.
We meet the requirements of ministries, energy suppliers and even NATO organizations.
With intelligent workflows, support requests are automatically prioritized and handled efficiently. Response times improve significantly—and so does user satisfaction.
With OMNITRACKER, there’s no more time wasted on ticket tracking or SLA monitoring. Optimized processes enable faster response times and consistently high service quality.
With the AI-powered knowledge base, you share up-to-date expertise centrally and in real time. Users and support teams find answers faster—ensuring seamless collaboration.
OMNITRACKER provides real-time insights into performance, trends and optimization potential—through integrated dashboards and automated reporting.
How quickly can implementation and value realization be achieved?
Thanks to configurable applications and a modular architecture, OMNITRACKER enables rapid implementation—unlike many ITSM tools that require complex customizations and long deployment times.
Fast implementation, modular architecture, minimal configuration effort
How flexible is the platform deployment?
OMNITRACKER is unique: complete freedom of choice between cloud, on-premises, or hybrid operation—with identical functionality across all environments. Unlike competitors that rely on cloud-only approaches or limited options, OMNITRACKER adapts to your infrastructure—not the other way around.
Full functionality and maximum flexibility with complete freedom of deployment choice
How easily can workflows be automated and customized?
With OMNITRACKER, you benefit from maximum flexibility: model your processes using BPMN, adapt them easily without any coding, and automate them with the help of AI. Avoid ITSM tools with rigid workflows that require costly consulting or development for every change.
Low-code customization, intuitive BPMN modeling, AI-powered automation
How do you meet your GRC requirements?
OMNITRACKER includes a complete GRC suite—ready to use, audit-proof, and equipped with automated logging, risk management, corrective actions, and full compliance with GDPR, NIS 2 and ISO standards. Competitors often offer only partial or manual GRC features or require costly add-ons and integrations.
Comprehensive GRC suite, audit-ready, GDPR/NIS 2/ISO compliant
How easily can OMNITRACKER be integrated with other systems?
OMNITRACKER enables lightning-fast integration: open APIs connect seamlessly and reliably with any system. Competing tools often rely on rigid standard connectors that require additional customization and development effort.
Open APIs, fast and stable integration, zero customization costs
At home in Europe—operating worldwide.
We implement, integrate and support solutions for customers around the world—exactly where you need us.
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Note: Our solutions are licensed exclusively for business customers and public institutions. We are committed to protecting your privacy. Your personal data will be used exclusively for the administration of your account and to provide the products and services you have requested.
You can reach us Monday to Friday, from 9:00 AM to 5:00 PM, at
+49 (9126) 25 979-0
For written inquiries, please contact us at
sales@omninet.de
